Vacuum Cleaners - Customer reviews - Remanufactured iRobot Roomba Vacuum Cleaning Robot with Scheduler, Case/Color May Vary

Manufacturer: Roomba

List Price: $329.99
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Average Customer Rating: -

Product details

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Spotlight customer reviews:

Name: T. gibson
Location: Nu Joizee
Date: 2007-08-16
Customer Rating: -

Summary: Remanufactured Roomba Scheduler
Comment: I've had mine over a month & it's the best thing I ever bought. If only it could cook I'd trade in my wife

Name: Jodi Nicholson
Location: Falls Church, VA USA
Date: 2007-08-30
Customer Rating: -

Summary: Excellent!
Comment: I'd been wanting this device for years but thought it would be too indulgent. I just need to work harder to vacuum and swiffer more often.
One day I saw the robot on Amazon at a much lower price for a remanufactured unit.
With a lot of hesitation (for the self indulgent nonsense as well as it being a remanufactured unit), I diligently read everything I could find on the internet about the device.
The last review I read on Amazon was posted by a woman who said her husband'd given it to her as she had MS and doesn't move around easily. She said a lot of positive things not the least of which is how much cleaner the floors get and how much less effort of hers it takes to accomplish.
That did it for me. I have MS, too. So I ordered the less expensive remanufactured unit.
It arrived with a couple of pieces broken but I contacted iRobot. They immediately sent the correct parts which all snapped in just as they were supposed to.
I used to robot yesterday for the first time and all I can say is I LOVE IT!!! My floors haven't been this clean in eons.
The bot knows just where to go and what to do. It picks up everything it can reach. Using it got me to get all the stuff off the floor so it could clean
And clean it did then found it's home and docked itself to charge for the next round.
It cleaned the living room and kitchen floors - no rugs to worry about.
I only had to empty the bin once then cut all the hair it collected off the rollers.
I highly recommend this product.

Name: RockCat
Location: South Carolina
Date: 2006-11-06
Customer Rating: -

Summary: works as promised - reconditioned no problem
Comment: Delighted to have it for my wood floors, tile and area rugs. Works great picking up cat fur and other organic and non-organic detritus that collects. Does require emptying the fur catcher and cleaning the brush regularly - gosh darn! So much easier to do that than taking a broom or dust mop to the entire house. Also have to set up the virtual walls and carry it upstairs and down, when I want to change areas being cleaned. Again, gosh darn! Can't totally eliminate ALL the work, no matter how much I might like to.

Don't know what was wrong with it initially that it needed to be reconditioned, but its fine now.

Name: R. Tabor
Location: MI
Date: 2006-11-27
Customer Rating: -

Summary: RECOMMENDED
Comment: It is so easy to vacuum the house now. The only thing this doesn't do is empty it's dirt bin and clean itself--and it's a lot quieter than our upright. We don't use the scheduler option as much as we could though because we have little ones leaving their stuff around and we have to make sure cords and such are out of the way.

We liked it so much we had to get the Scooba too! I very highly recommend both the Roomba and Scooba to everyone.

Name: J. Covy
Location:
Date: 2006-12-25
Customer Rating: -

Summary: Remanufactured: Not a bad idea
Comment: I purchased my Roomba a couple of months ago and I was quite skeptical at the time. I decided that purchasing the remanufactured model at the discounted price would be a good compromise. If it didn't work well, at least I wouldn't be out that much, but I was not disappointed. My Roomba works great.

Or I should say WORKED great. It stopped running the second month. I thought, "that's what I get for buying a remanufactured model", and got ready to sit on hold with customer service for hours to come. Although to my delight, things turned out better than I expected. There was no wait to talk to customer service. I was talking to a real person in a matter of a couple of minutes. They had me troubleshoot a couple of things, and asked me to charge it overnight. After I got off the phone with them, they sent me an email to confirm my issue and to keep track of it all. The next day, my Roomba was still not functioning, so they gave me a authorization number to return it. I sent it out to them, and days later, a brand new Roomba arrived at my door. This one works just as well.

Highlights:
-I have short carpet and the Roomba works great on them.
-The cleaning is not comparable to a powerful standard upright, but since the Roomba runs more often, it balances out to the same clean.
-I have brick walls that shed leaving residue close to the wall. The Roomba is able to get at these tough to reach areas using a special spinning bristle that I thought it would not reach.
-It glides easily under my couch, coffee table, and entertainment center to reach areas that I would never vacuum on my own.
-If you have any problems with the remanufactured model, customer service is more than willing to help you troubleshoot the problem, or replace it (as my case) if necessary

Downfalls:
-These guys don't like cords. I have to make sure my floor is picked up so that it doesn't mangle or get caught in any.
-The virtual walls take D batteries....who has D batteries lying around?
-Navigation with the remote is not as responsive as one would hope, and if you are within ten feet of the charger base, it will think you are trying to send it back.

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