Vacuum Cleaners - Customer reviews - Miele S4780 Orion Canister Vacuum Cleaner

Manufacturer: Miele

List Price: $649.00
Our Price: $649.00
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Average Customer Rating: -

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Spotlight customer reviews:

Name: diogenes
Location: Portland, OR USA
Date: 2008-04-02
Customer Rating: -

Summary: Recommended...with reservations
Comment: I'm torn. I have a Miele Orion and I like it very well so far, but I have had problems with the radio frequency controls on the handle. In my case, the battery would drain every two weeks or so. I took it back to the shop and they were able to swap out the part for a new one under warranty.
The new handle part has a modified design. Formerly, the buttons for power and suction stood just a little bit proud of the handle, and now, on the new part, there is a molded ridge around the buttons. I suspect that the original design allowed the buttons to get pressed inadvertently while the vac stood in a crowded closet, which caused the battery to drain.
I don't know if Miele made other, internal changes to the design, but the new part is working well so far. I'm keeping my fingers crossed, because I like the vacuum otherwise. It might be safer to choose a different Miele S4 model because of the RF control problems, but, on the other hand, I really appreciate the convenience of the handle-mounted controls.

Name: C. Anand
Location:
Date: 2007-10-11
Customer Rating: -

Summary: Repair Issues on Handle of Hose
Comment: This is the only Miele S4 Galaxy I have ever repaired. I have repaired several Miele Orions. They all have the same problem. The radio controlled hose controls. This technology is new, and has had problems since day one. They all have been warranty repairs so far, but expensive parts after warranty period. Great cleaning, but some major technology problems in the hose. The antenna for the radio controlled hose also has some issues. The antenna will bend over and point down, which causes difficulty when trying to change the speeds up and down, and turning the vacuum on/off from the hose can be challenging as well. Best idea is to avoid this canister.