Vacuum Cleaners - Customer reviews - Miele S4580 Luna Galaxy Series Canister Vacuum Cleaner

Manufacturer: Miele

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Our Price: $569.00
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Average Customer Rating: -

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Spotlight customer reviews:

Name: K. Saux
Location: Boston, MA USA
Date: 2008-12-09
Customer Rating: -

Summary: If there's one purchase I'll remember...
Comment: If there's one purchase I'll remember in 2008, it will be my first Miele vacuum. This is by far the best money I spent this year. No regret. I've owned it for about 10 months now and I am fully pleased. The most shocking was the first time I had to change the bag and opened the canister to find the inside of the vacuum spotlessly clean, not a sign of dust. Think about the vacuums you've owned and changing their bags (I'm not even going to address the bagless nightmares.) What would it take to dare you to lick those vacuums' insides? All I can say, is that it wouldn't be much of a dare with my Miele Luna. Worth every penny. Really.

Name: M. CRANFIELD
Location: Bermuda
Date: 2008-01-30
Customer Rating: -

Summary: The best...
Comment: If there is a better vacuum clearner out there - I would like to be introduced to it...

These (in fact all Miele's) are the bomb!!!

Name: D. McPeters
Location: Camano Island, WA USA
Date: 2008-03-25
Customer Rating: -

Summary: MIELE LUNA
Comment: I received my new Miela Luna 3 days ago. I live in the Pacific NW, so lots of rain (which means lots of dirt) plus two very active dogs that go in and out all day. Needless to say, I needed a vacuum that would really clean my hardwood & tile flooring along with area rugs. This vacuum is wonderful! Great suction, good tools and very well made. It is light in weight and the actual floor attachments move very freeyly to the right and left. The cord is a little short (which I had read in other reviews), but overall it was a good investment. The only reason I did not give this vacuum five stars is because I've use a central vacuum system in the past and they are, by far, the best, but they are VERY expensive. I had originally wanted to put a central vacuum system in my home, but was looking @ $1600.00 (and thats for a small house), so I went with a Miele for about $1000.00 less. All in all, very happy with this vacuum!

Name: B&B keeper
Location: beautiful Monadnock region of NH
Date: 2008-12-10
Customer Rating: -

Summary: VERY Disappointed - want to buy mine???
Comment: I am Chief of Operations in my B&B (no employees) and I spend a lot of time vacuuming, and over the years I have used a lot of different vacuums, I consider myself somewhat of an authority.
I will begin with positives. My Miele Luna is quiet, light and the head is conveniently flexible (I have the combination rug and floor tool with the non electric hose).
This is what makes me crazy. I live in the NorthEast where winters are dry and static is a problem, also I have a shedding yellow lab. As I vacuum with my Miele the static builds on the hose which then attracts dog hair, dust and debris which is then released at random back through the house ie. when the hose accidentally touches the sofa, my pant leg, and where it's stored it drops the payload. Very frustrating and since I am then wearing a lot of what I am cleaning the idea of HEPA is pretty much nullified. Some of the solutions I tried were rubbing the hose with a dryer sheet (didn't work), and running a humidifier before cleaning is mildly helpful. I am not sure why Miele doesn't make a static free hose? Electrolux never had that problem.
Oh, another big negative. Apparently these machines are fragile. I was told by a repairman that I must have let my machine drop down a step which is what broke some PLASTIC winding mechanism inside that led to an electrical shortage in the cord. This happened while still under the 1 year warranty but MIELE WOULDN'T HONOR THE WARRANTY. In the 30 years of Electrolux ownership I have never taken one in for repairs and certainly not for it dropping down one step.
Finally, compared to my Electrolux, the actual ability to pull in dirt is poor. I have to run over things several times on a hard floor before they get sucked up, and if it's in a corner or along an edge it just doesn't get it at all. If I increase the suction power I can barely move it, poorly designed?
My recommendation - DON"T bother with Miele. Buy Electrolux (very expensive) or Sears Kenmore canisters.