Vacuum Cleaners - Customer reviews - Hoover Floormate- H3060

Manufacturer: Hoover

List Price: $229.99
Our Price: $174.95
You Save: $55.04 (24%)
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Average Customer Rating: -

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Offers (3)

Spotlight customer reviews:

Name: Victorya Rogers
Location: Dallas, TX United States
Date: 2008-07-17
Customer Rating: -

Summary: My Expectations Were too High
Comment: I bought this Floormate because my tile floor has grooves that just hold too much daily traffic dirt, leaving it looking awful constantly even immediately after a typical mopping. I desperately needed a mop of some sort that would scrum deep down and pick up dirt easily. The scrubbers on the Hoover Floormate work, for a while, each cleaning. But they don't scrub down hard enough to get it up without taking me an hour at least in my kitchen and dining area. PLUS after about an hour or even less, something happens to the machine that lifts the scubbers in protest and I have to let it rest for a bit before it will work again. So yes, I was disappointed, but then again, maybe my expectations were too high and I need to bite the bullet and re-tile my floor.

Name: Paul
Location: Hertfordshire UK
Date: 2008-09-21
Customer Rating: -

Summary: Hard to believe how such a useless product was released
Comment: Please note: The minimum number of stars you can award is one. If zero were an option, I would choose it.

First of all. Don't buy the H3060. This is why:

Following the instructions and using the supplied tile/grout cleaner with hot water in the dilution recommended.

1. It doesn't clean a dirty floor. The weight on the brushes is just too little to remove any real dirt.

2. It does a very poor job of picking up the dirty water. This is because the weight on the pick up is too little to get close enough to the floor. If I put my foot on it while moving it (hardly practical) it does pick up quite well. It also only picks up water in the forward direction. When you move it backwards, which like vacuuming you need to do, then a huge puddle is left behind.

3. The vacuum function is hopelessly under powered. (I did clean the filter. But that doesn't appear to be the issue.)

4. It is very noisy.

5. I can't see why you would need the tools supplied. I never did use them.

I think this is all rather sad. A lot of money must have gone into setting up to manufacture this machine. If only Hoover had got the design was right it would be a winner. In fact, for me it is a complete lemon. It takes a long time to do a lousy job. By lousy I mean, much less than 50% of the dirt is removed. Worse, however long you persist, you still only pick up less than 50% of the dirt. The 50% figure is optimistic, as the most obvious effect is that the dirt is merely spread across the floor more evenly than before.

My suggestion to Hoover is that the CEO should actually try his or her own products before releasing them to the market place.

The only good thing about this product is that the user manual is available on-line as a PDF on the Hoover web site. Sadly, the results you get following the instructions are dismal.

I have not directly compared this product with a bucket and mop, but I would imagine that a bucket and mop would be faster to use and definitely do a better job at the expense of a little more physical effort.

I consider my investment in this machine 100% wasted. I should have sent it back the very first time I used it. I really regret keeping it.

I will look for a machine that actually works and buy that. Naturally, no Hoover product will be considered.