Name: Ryan Pierce Location: Date: 2006-03-13 Customer Rating: -    
Summary: Dyson's are great....don't listen to the negative comments... Comment: Ok, look....
I sell dysons for a living, as I am a college student who works in the Sears vacuum department. Usually I ignore most ignorant reviews made by those who have tried them and do not like them. But this time, I decided to set the record straight for those who are looking to purchase one.
1. Dyson's are a mixed blessing. They have tremendous suction, and no they do NOT typically lose it after a year. If they do, they have a absolutely full two year warrenty that covers even maintainence, something unheard of in vacuum cleaners under a $1000 (the closest other than dyson is a 1 year limited warrenty such as kenmore's); simply call up dyson and they should fix it for you. However, I have seen certain people complain that the suction is sometimes too strong. That is because a dyson depends more upon the power of its suction than its beater bar to pick up most things. Works great on bare floors and 90% of carpets, not as well on some, so there is a possiibility of you having problems.
2. Few people have problems with the attachments, but occasionally it happens, mostly because those people tend to misuse the attachments for whatever reason. Consumers must understand the reason for purchasing a dyson. Dysons are great because they last longer than any other vacuum nowadays (and I stress nowadays, because they used to last longer); because they are easier to use (once you get used to it's unique design) than most other vacuums, and because of the fact that there are no running costs to operate it. If you look at the ratings on them by consumer reports, they will typically rate them around number 10 or so (mostly because CRs don't take into account how much longer a dyson will last you, or the running costs) but as far as straight suction goes, I would say they are only slightly above average.
Dysons are great because they are an investment in a vaccum that you don't have to buy bags or filters all the time, and because of its life and ease of use...thats all. If someone tells you that it actually will suck better straight out of the box, they're either lying to sell you one, or they're mistaken. Still, they do work great, and are worth it if you can find one for a great price, around 400 or less.
Last but not least, stay away from the ball (DC 15)its a nightmare...
If anyone is in the area, they could come and see me at sears vacuums in Albany, Oregon...I'd be glad to show them all about the dysons...thank you for reading my extremely long review...Ryan (541) 967 3200
Name: Rich Wardwell Location: USA Date: 2004-10-08 Customer Rating: -    
Summary: The most amazing vacuum we've ever owned.... Comment: It was with great trepidation that we decided to plunk down over $500 for a vacuum cleaner. But with two golden retrievers, and 3 vacuums over the last half-dozen years that would never pick up the hair and lost suction quickly over the first months, we needed something better desperately. It's almost embharrasing to admit how excited I was over a vacuum cleaner after my first run through the house with it. But after picking up a tall kitchen bags worth of hair and dust from only about 1000 sq. ft. of recently vacuumed (with the old vacuum) carpet, I was truly amazed.
While it's certainly too early to tell how this thing will hold up, so far, I'm incredibly impressed. It's met all the expectations that I had and more. The handle / tube assembly seems a tad shaky too me (although that is probably part of the design - I've never used a vacuum where the handle itself turns into a sucking / hose utensil), but otherwise, the thing seems fairly well built. It does seem a bit plasticky, but the plastic doesn't seem thin (like another review stated) - but sturdy and pretty indestructible.
Since this is a new product, few reviews exist at this time. Unfortunately, one of the few current reviews was a one star due to the failure of a part. It's unfortunate that this occurred, but considering the incredibly positive reviews on the DC07 from Dyson, I would be willing to consider this a fluke. There will always be a defective unit here and there. The vacuum performs so well, it's worth the risk - and I hope (and expect) that this is a rare occurrence.
I can't say enough positive things about this device. If it lasts 3 years, it would be worth it and I would buy another.
Name: John Bradley Location: Woodinville, WA Date: 2004-11-18 Customer Rating: -    
Summary: You'll never buy another vacuum Comment: Next to a Kirby vacuum cleaner I bought many moons ago this is the most I've ever spent on a vacuum. I have 2 kids and 3 dogs. I have always settled for the way the other vacuums have cleaned. I got the Dyson just yesterday and wanted to test out it's claim to "the last vacuum cleaner you'll ever buy." I vacuumed my livingroom with my old vacuum cleaner, a not so old Bissel bagless 12 amp. I put together the Dyson (which is very simple to do) and ran the Dyson over where I had just cleaned with the old one. AMAZING!!! There was so much more in the carpet I couldn't believe it. Not just dog hair but tons on dust and dirt that my old one left behind. It glided seamlessly to my hardwood floors and picked up every last speck of dirt. I can't say enough about this vacuum cleaner. Check it out for youself. You wont be sorry.
Name: Amy Location: Date: 2005-02-19 Customer Rating: -    
Summary: Pro and Cons Comment: Overall, this is one amazing vacuum, and I compare it to my Rainbow and a bagless Bissel, among others. I have a Corgi who is in a constant state of blowing her coat, and a daughter with dust allergies. I am thrilled with the Dyson, and, with just a few minor caveats (plus I don't have stairs so can't speak to that issue), I give it my highest recommendation. The way it all fits together, and the thought that clearly went into the design and function of the Dyson just makes it a really cool vacuum whose effectiveness leaves others in the dust.
Pros:
- Amazing suction--can't say enough about this--unbelievable what it picks up, and carpets and floors look great afterward (actually pulls up the nap in your carpet). This thorough removal of dirt should lengthen the life of my carpets, since ground-in dirt grains cut the carpet fibers.
- Fantastic at getting up dog hair--and I must vacuum at least every other day (wish I could just vacuum the dog).
- Onboard hose, wand and attachments so covenient and easy to use, I am much more likely to quickly go over the baseboards, a/c vents and returns, fans, furniture etc. on a much more regular basis.
- Lightweight, easy to pull around on large back wheels or grasp to carry from place-to-place with conveniently low carry handle--no bending or struggling.
- Bagless, so you can see what you're getting (as I could with my Rainbow, but the Dyson picks up so much more!). It's easy to see when to empty clear plastic bin.
Cons:
- High profile keeps vacuum from reaching all the way under the toe-kicks in my kitchen and other low but open spaces; must sweep first or use attachments.
- Cannot use on scatter rugs or small (3 x 5) area rugs, even fairly heavy ones, because the mighty suction causes the rugs to adhere to the bottom of the vacuum--I wish there were a "reduced suction" setting for these.
- Obviously, it will suck up the fringe on Orientals, so steer clear.
- Neither of the 2 "offboard" vacuum attachments (also meant for stairs and cars) will flatten out at the end of the wand quite enough to get completely under a queen or king-sized bed the way my old Rainbow could (which is too bad, because my Corgi sleeps under my daughter's bed). I wish the vacuum attachments would swivel just a bit flatter.
- While it is easy to empty the bin in theory, I must do it outside in a cinched plastic garbage bag to keep the dust from flying all around, and sometimes the accumulated hair has to be manually "helped" out of the bin, which could be a problem if one were really allergic to dust. I tie up and dispose of the plastic bag to keep the dust/hair in, so I guess it's not a truly "bagless" vacuum.
But even with these considerations, my house has never been cleaner--hair, dirt and dust-free!
Name: S. E. Ray Location: United States Date: 2005-01-30 Customer Rating: -    
Summary: Easy Setup - No Sweat to Use Comment: Someone spent a great deal of time in probably SolidWorks 3D CAD creating this work of art. Every aspect is ergonomically designed to a useful precision. I don't care for the fluorescent color schemes. It's today's look, but too loud for my taste. I researched the DC14 carefully before proceeding. All the reviews were very positive on every feedback channel I could find. Most the thunder-struck users were bag users, and in comparison, it is awesome. I have two Fantom Fury's since their inception in 1995 and am familiar with wind tunnel technology. The DC14 is equivalent in my experience for pickup power, however the Fantom's beater bar is slightly more effective and I always had fuller canisters with the Fantom. But they are out of business, so I turned to the current champion of vacuum lore.
I like all the bells and whistles in any purchase, so I opted for the best of the line, the "Animal" DC14. The DC07 is close, but the DC14 is a clear winner. The DC14 is a remake of the DC07 after customer feedback. Modified wind tunnel for more pickup power, a much easier wand attachment mechanism and a slightly shorter height for shorter people. Cost an extra $50 over the DC07, but it was probably worth it. I don't have animals, so I can't speak for that aspect. I do have a large house and I broke a good sweat pushing and tugging my Fantoms. The DC14 was reported by a couple reviews as cumbersome, but I found it light and easy to use. It glides across the floors effortlessly. Some people howled about the lack of a headlamp system on such an expensive vacuum. I do agree that lamps should have been part of the design, however, I sweep during the day with the drapes open. Not an issue for me. The turbo head is slightly useless. Like other systems I have used, the small beater bar depends on the force of the suction to rotate the brush. A little resistance against it ceases its rotation. You have to concentrate on lightly gliding the attachment over the surface to realize any rotation. Most every system I have used are designed this way. Unless an auxiliary motor is designed in the attachment with a power lead to the main motor, I guess this is what we have to live with.
The big plus is it is quiet. Compared to any other vacuum I have used, it is very quiet. The neat thing about the power-down was when you reposition it into an upright position to turn off, the suction redirects to the wand attachment and as you turn it off, it sounds like air brakes on a bus. Cool mechanical noises are a guy thing... never mind.
$550 is a lot to lay down for sucking dirt from the floor. My research lead me to use the Bed Bath and Beyond 20% postcard, saving me $110. After 6% sales tax, it totaled $466.39. These typically go for $450 as no-reserve auctions off ebay.com with $30 shipping. Hope this helps the penny wise and dollar smart.
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